This page describes the procedure for submitting complaints regarding domains managed by AllDomains. We accept reports concerning phishing, malware, spam, copyright and trademark violations, WHOIS data inaccuracies, and requests from government authorities.
Abuse Contact Information
For Registered Subscribers
Website: cp.alldomains.uz
We recommend submitting a request via your account to track its status.
If the issue involves life-threatening content, child safety, child sexual abuse material, or any immediate risk, please include the word “urgent” in the subject line. Such reports are handled with priority and may be referred to relevant authorities.
How to Submit a Complaint
Send an email to abuse@alldomains.uz.
What Information to Include in a Complaint
- The domain name or exact URL
- A description of the issue and its type — phishing, malware, spam, rights violation, incorrect WHOIS data, etc.
- Evidence — screenshots, email headers, logs, antivirus reports, or reputation analysis links
- Your contact information and organization (if applicable)
- Requested action — DNS suspension, subscriber notification, content removal (if you are the rights holder)
Categories of Complaints
Security and Abuse
- Phishing and credential theft
- Fraudulent or fake online stores
- Malware distribution and vulnerability exploitation
- Spam distribution
Rights and Content
- Copyright and DMCA violations
- Trademark infringement or brand impersonation
- Illegal content under Uzbek law
WHOIS and Registration Data
- Inaccurate contact data
- Data concealment when contact is not possible
Government Requests
- Court orders and rulings
- Law enforcement inquiries
Processing Times and Priorities
We acknowledge receipt of complaints within one business day. Standard review time is up to 10 business days. Urgent reports are handled on a priority basis.
How We Handle Complaints
- Preliminary verification of completeness and domain ownership under our management
- Notification of the subscriber and request for explanation along with evidence list
- Temporary action for confirmed threats — DNS suspension or service restriction
- Final action in accordance with ICANN and registry policies — restoration, deletion, or referral to competent authorities
- Notification to the complainant about the outcome, within the permissible scope
What We Can and Cannot Do
- We can contact the subscriber and request the issue to be resolved
- We can suspend DNS services for confirmed violations
- We cannot manage website or hosting content — please also contact the hosting provider and site owner to remove pages
- We comply with each registry’s specific rules. In certain TLDs, sanctions and actions are determined by the registry operator’s policies
Confidentiality and Personal Data
All submitted information is used solely for complaint review and compliance with ICANN and registry requirements. We may share data with competent authorities and the relevant registry operator. Please avoid sending unnecessary personal information. Access to reports is limited to staff involved in the investigation.
Requests from Government Authorities
Government bodies should send requests to abuse@alldomains.uz including legal justification and case reference. To expedite review, please attach a digital signature or a scanned document with a stamp, as well as contact details of the responsible officer.
ICANN and Registry References
- ICANN Registrars Consensus Policies — https://www.icann.org/resources/pages/registrars/consensus-policies-en
- ICANN UDRP — https://www.icann.org/resources/pages/help/dndr/udrp-en
- ICANN URS — https://www.icann.org/resources/pages/urs-2014-01-09-en
- ICANN Transfer Policy — https://www.icann.org/resources/pages/transfer-policy-2016-06-01-en
- ICANN Whois Inaccuracy Reporting — https://www.icann.org/wicf
Frequently Asked Questions
How quickly do you respond to a complaint?
We acknowledge receipt within one business day. A full response is provided within the timeframe stated in the “Processing Times” section (up to 10 business days). Urgent complaints are handled first.
Can I submit a complaint without evidence?
Yes, you can. However, such complaints may take longer to review since we will need additional verification. Attaching evidence (screenshots, links, email headers) significantly speeds up the process.
Why don’t you remove the page immediately?
Website content is usually hosted by a third-party provider. Page removal requires cooperation with the site owner and hosting company, as well as compliance with ICANN procedures and registry rules.
What should I do if I received a phishing email from a domain registered with you?
Send your complaint to abuse@alldomains.uz and include the original message with headers. This helps us quickly identify the source and take action.
Where can I report copyright violations?
Send copyright infringement complaints to abuse@alldomains.uz with proof of ownership and links to infringing content. We act according to DMCA and equivalent procedures.
Can I withdraw a submitted complaint?
Yes, the complainant can withdraw a complaint by sending another email stating the reason. Upon withdrawal, the review process will be stopped.
What happens if a domain is confirmed to violate rules?
When a violation is confirmed, AllDomains may restrict DNS services, suspend the domain, or delete it from the registry in accordance with ICANN and registry policies.
How will I know the outcome of my complaint?
You will receive a notification at the email address provided when submitting the complaint. The response will include the actions taken or the status if further steps are required.
Can I file a complaint anonymously?
Yes, we accept anonymous complaints, but if no contact information is provided, we will not be able to update you on the outcome. Anonymous reports are reviewed only if sufficient evidence is provided.
Can I report inaccurate WHOIS data?
Yes. Send an email to abuse@alldomains.uz including the domain name and example of incorrect data. We will verify accuracy under the ICANN WHOIS Accuracy Program Specification.
What should I do if a domain is involved in fraud or customer deception?
Provide a detailed description, website links, and supporting evidence (e.g., screenshots, receipts, invoices). We will investigate and, if necessary, suspend domain service.
How can I protect my domain from abuse?
We recommend enabling DNSSEC, keeping contact data up to date, using two-factor authentication, and renewing domains promptly. These steps help prevent domain compromise.
This page is intended for domains managed by AllDomains. For domains managed by other registrars, please refer to their contact pages or use the ICANN WICF form.
